How to create and configure CC (Participant) field in Jira

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Purpose

To enable users to create and configure CC or participant field in Jira.

Environment

Jira Server / Data Center 7.0.0 and any higher version.

Solution

  1. Log into the Jira application as a Jira administrator user
  2. Go to the page ⚙ > Issues > Custom fields, and click on the button Add custom field to create a new custom field:
  3. When prompted to select a field type, click on Advanced and create a new Custom Field that you can call CC using the type User Picker (multiple user):

  4. After you click on the Next button, select the project(s) for which you want the new field to be available:
  5. After you click on the Create button, select the screen(s) for which you want the new field to be available:
  6. Go to the relevant project's Notification Scheme (either via the page ⚙ > Issues > Notification Schemes or via the page Project Settings > Notifications) and add notification for the relevant Event.
    1. For example: Notify CC users when the particular Issue is updated.


Last modified on Aug 2, 2022

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