To enable a board on JSM, we need to go to project settings>Features>Enable Views.
When enabling the views feature, the JSM project should not have more than 1 board.
But sometimes it happens when a board is originally created in Jira Software and a migration is done.

In Jira Software you we want to delete a board, we just need to ensure you have the necessary permissions and follow these steps:

1. *Permissions Required: Ensure you have the **Board Administrator* and *Project Administrator* permissions. Without these, you won't be able to delete the board.

2. *Navigate to Boards*:

• Go to the main menu and select *Your work*.
• Click on *Boards* to view all existing boards.

3. *Locate and Delete the Board*:

• Search for the board you wish to delete.
• Click on the three dots (*...) next to the board name and select **Delete*.

But different of Jira Software, you are not able to find the JSM views navigating through Boards. This happens because the boards in JSM are only views, this is why you can not find it on the boards to delete it. To disable it on the project, you can click on Project Settings>Features>Disable Views.

Here is a documentation to help you to understand how the Views work on JSM projects: Enable new views for your service project.

If the JSM project has more than 1 board, the users will not be able to choose which board will open when they open the views feature, so it can cause confusion, and in this case, to make the JSM views work as it should be the only way to delete the desired board is using an API endpoint. If you open the board, in the URL you will be able to see the ID of the board in order to use this number as an endpoint to the delete using API. 

Link of example of a number board: https://sitename.atlassian.net/jira/servicedesk/projects/projectname/boards/125/?config=filter (The board ID is the number between boards and ?config=filter).

Here is the link of the endpoint when you need to delete a JSM board: https://developer.atlassian.com/cloud/jira/software/rest/api-group-board/#api-rest-agile-1-0-board-boardid-delete