How to determine which node a user is accessing in Datacenter
This article only applies to the Atlassian server platform. Learn more about the differences between cloud and server.
When attempting to diagnose issues with Datacenter, often you'll want to specify which node the issue is occurring on since it may be specific to a certain instance. Typical Datacenter instances will be load balanced and so different users may experience different issues based on which node they connect to. This article helps determine which node an end user is accessing
- Specific to JIRA Datacenter
- Scroll down to the bottom of the dashboard page
- Check the footer and locate the text Atlassian JIRA Project Management Sofware (v7.X.X#XXXXX-XXXX:XXXXXXX:YOUR-NODE)
- Cross reference the footer with your cluster.properties file located in your local home
YOUR-NODE corresponds with the jira.node.id defined in the file
In the example, the node we'd be accessing would be node2.