How to determine which node a user is accessing in Datacenter

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This article only applies to the Atlassian server platform. Learn more about the differences between cloud and server.

Problem

When attempting to diagnose issues with Datacenter, often you'll want to specify which node the issue is occurring on since it may be specific to a certain instance. Typical Datacenter instances will be load balanced and so different users may experience different issues based on which node they connect to. This article helps determine which node an end user is accessing

Environment

  • Specific to JIRA Datacenter

Resolution

  1. Scroll down to the bottom of the dashboard page 
  2. Check the footer and locate the text  Atlassian JIRA Project Management Sofware (v7.X.X#XXXXX-XXXX:XXXXXXX:YOUR-NODE)
  3. Cross reference the footer with your cluster.properties file located in your local home
  4. YOUR-NODE  corresponds with the jira.node.id defined in the file




In the example, the node we'd be accessing would be node2.



Last modified on Jun 26, 2018

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