How to determine which node a user is accessing in Datacenter

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the server and data center platforms.


When attempting to diagnose issues with Datacenter, often you'll want to specify which node the issue is occurring on since it may be specific to a certain instance. Typical Datacenter instances will be load balanced and so different users may experience different issues based on which node they connect to. This article helps determine which node an end user is accessing


  • Specific to JIRA Datacenter


  1. Scroll down to the bottom of the dashboard page 
  2. Check the footer and locate the text  Atlassian JIRA Project Management Sofware (vX.X.X#XXXXX-XXXX:XXXXXXX:YOUR-NODE)
  3. Cross reference the footer with your file located in your node local home
  4. YOUR-NODE corresponds with the defined in the file

In the example, the node we'd be accessing would be node2.

More information

For more information about the footer, visit the:

Last modified on Aug 11, 2022

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