How to enable attachments field on the JIRA create issue screen
Platform Notice: Cloud, Server, and Data Center - This article applies equally to all platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Overview
This page explains how to enable the 'Attachment' field on the JIRA Create Issue page, so that users can upload an attachment while creating the issue.
Solution
This could be achieved by modifying the JIRA configuration as follows:
Verify if Attachments are enabled in JIRA
- Browse to JIRA Administration -> System -> Attachments
- Check if the Attachments configuration is set to ON
Unhide the Attachment field for the field configuration
- Browse to the relevant Field Configuration page (e.g. JIRA Administration -> Issues -> Field Configurations -> Default Field Configuration)
- Unhide the 'Attachment' field
Last modified on Nov 15, 2024
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