How to Globally Disable Creation of service projects
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Use Case
To provide the ability to toggle on and off the ability to create service projects globally.
Resolution
- Browse to Administration -> Add-Ons -> Manage Add-Ons;
- Click in Show System Plugins;
Use the search box filtering forJira Service Management
- Click on "xx of 190 modules enabled" link;
Now, look for "servicedesk-admin-create-link". Click on the disable button.
- To create a new service project just enable the module, and disable it again after creation.
No need to restart Jira.