How to hide Insight (or Assets) from the top bar menu
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Context behind this article
As mentioned in the Jira Service Management (JSM) 4.15.x release notes, the Assets app (formerly known as Insight) is bundled with JSM. This means that, whenever JSM is installed with any version from 4.15.0, the app Assets/Insight will be automatically installed as well.
As a result:
- for JSM versions from 4.15.0 to 5.2.x, an Insight menu will appear in the top bar menu
- for JSM versions from 5.3.0, an Assets menu will appear in the top bar menu
Purpose of this article
The purpose of this knowledge article is to describe how to hide the Assets/Insight menu from the top bar menu, in case this application is not used.
Environment
Jira Service Management (JSM) Server/Data Center on 4.15.0 or any higher version.
Solution
Solution for JSM from any version from 4.15.0 up to 5.2.x
- Go to ⚙ > Manage Apps > Manage Apps
- Search for "Insight" and select "All apps" in the dropdown menu
- Scroll down to the Insight Plugin app and expand its modules
- Search for rlabs_insight_topmenu in the list of modules and disable it
Solution for JSM on any version from 5.3.0
- Go to ⚙ > Manage Apps > Manage Apps
- Search for "Assets" and select "All apps" in the dropdown menu
- Scroll down to the Assets Plugin app and expand its modules
- Search for rlabs_insight_topmenu in the list of modules and disable it
