How to receive email notifications for Atlassian Security vulnerabilities
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
By default, the primary technical contact will always receive emails regarding security vulnerabilities as well as other technical and contract-related alerts (pricing changes, maintenance notifications, etc).
In certain circumstances, administrators may wish to include additional email addresses to receive Atlassian security vulnerability notifications without assigning them administrator roles within their account.
Environment
Atlassian products.
Solution
Users don’t have to be an Atlassian administrator in the Email Preference Center to be able to opt-in for this.
- The additional email address that needs to be added must first create a new account on https://my.atlassian.com
- There is a selection for “Email Preferences.” This is the same email preference page as anyone else (it is not unique to admin, employee, tech contact, etc).
- Scroll down to the section titled “Tech Alerts'', the new user can check the relevant box to receive Atlassian Security vulnerabilities.