How to send a Test Email in Jira
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Environment
Jira Server / Data Center 7.0.0 and any higher version
Sending a Test Email from Jira
- Go to
Administration > System > Mail
and choose theOutgoing Mail
tab in the left side of the page. - Click the 'Send a Test Email' link in the
Operations
column. - For debugging it might be helpful to check the 'SMTP Logging'.
- Hit Send button.
- The e-mail protocol details can be found in the Mail log section at the bottom of page.
The test e-mail will not use the JIRA notification e-mail templates, and hence, the e-mail format will be different (e.g. the sender name will not be displayed).
Your test message has been sent successfully to dummy@gmail.com. DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc] DEBUG SMTP: useEhlo true, useAuth true DEBUG SMTP: useEhlo true, useAuth true DEBUG SMTP: trying to connect to host "smtpcorp.com", port 2525, isSSL false 220 smtpcorp.com ESMTP Exim 4.72 Tue, 08 Jan 2013 22:52:02 +0000 DEBUG SMTP: connected to host "smtpcorp.com", port: 2525 EHLO cptkirk.staff.sf.atlassian.com 250-smtpcorp.com Hello dummy.staff.sf.atlassian.com [12.250.157.102] 250-SIZE 52428800 250-PIPELINING 250-AUTH CRAM-MD5 PLAIN LOGIN 250-STARTTLS 250 HELP DEBUG SMTP: Found extension "SIZE", arg "52428800" DEBUG SMTP: Found extension "PIPELINING", arg "" DEBUG SMTP: Found extension "AUTH", arg "CRAM-MD5 PLAIN LOGIN" DEBUG SMTP: Found extension "STARTTLS", arg "" DEBUG SMTP: Found extension "HELP", arg "" DEBUG SMTP: Attempt to authenticate DEBUG SMTP: check mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM DEBUG SMTP: AUTH LOGIN command trace suppressed DEBUG SMTP: AUTH LOGIN succeeded DEBUG SMTP: use8bit false MAIL FROM:<pkirkeby@atlassian.com> 250 OK RCPT TO:<dummy@gmail.com> 250 Accepted <dummy@gmail.com> DEBUG SMTP: Verified Addresses DEBUG SMTP: dummy@gmail.com DATA 354 Enter message, ending with "." on a line by itself Date: Tue, 8 Jan 2013 14:52:02 -0800 (PST) From: dummy@atlassian.com To: dummy@gmail.com Message-ID: <770853660.0.1357685523851.JavaMail.pkirkeby@cptkirk.staff.sf.atlassian.com> Subject: [JIRA] Test Message From JIRA MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit Precedence: bulk Auto-Submitted: auto-generated X-JIRA-FingerPrint: d3e4b43258f9137d7e88df0cbc184ad1 This is a test message from JIRA. Server: SMTP2GO SMTP Port: 2525 Description: From: dummy@atlassian.com Host User Name: dummy.smtp . 250 OK id=1Tsi1b-0007RI-QH QUIT 221 smtpcorp.com closing connection
To send a test email from Jira, you have to setup outgoing mail server in Jira as per this page: Configuring JIRA's SMTP Mail Server