HowTo disable auto filling reporter field when creating issues

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Purpose

Sometime users do not want JIRA to pre set the reporter field with the current user in order to force agent to set manually the reporter to another user when creating issues.

As this document includes customizations to JIRA, Atlassian does not support this procedure and publishes this information for reference only.

Solution

  • Stop JIRA
  • Navigate to $JIRA_INSTALLATION_DIRECOTRY/atlassian-jira/WEB-INF/classes/templates/jira/issue/field

  • Modify the reporter-edit-frother.vm file by commenting out following lines:

    ...
    #** Comment out the lines which pre fill the reporter
            #if ($reporterDisplayName)
    
                #set ($username = $textutils.htmlEncode($reporter))
                #set ($displayName = $textutils.htmlEncode($reporterDisplayName))
    
                <option selected="selected"
                        class="current-user"
                        data-field-text="$displayName"
                        data-icon="$reporterAvatarUrl"
                        value="$username">$displayName</option>
    
            #end
    *#
    ...
  • Restart JIRA

 

Last modified on Aug 29, 2016

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