HTML code being displayed in the Status fields in the Issue Subscription

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible



Problem

There are some HTML code displayed in the status description of the issues in the Issue Subscription page.

Cause

A spam filter might be causing this issue,  due to HTML Sanitizer functionality.

Resolution

Whitelist the SMTP email address in the spam filter. 

Last modified on Jan 30, 2019

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