HTTP Error 413 request entity too large - failure when attaching files

Still need help?

The Atlassian Community is here for you.

Ask the community

Atlassian applications allow the use of reverse-proxies with our products; however, Atlassian Support does not provide assistance for configuring them. Consequently, Atlassian cannot guarantee providing any support for them.

If assistance with configuration is required, please raise a question on Atlassian Community.


Collecting a HAR file as per:  Generating HAR files and analyzing web requests when debugging a Web UI problem indicates a 413 error in the Response Code.   

The following appears in the atlassian-jira.log,

2014-12-11 12:37:20,734 http-bio-8080-exec-237 WARN userx 757x56318x1
/secure/AttachFile!default.jspa [webwork.view.taglib.IteratorTag]
 Value is null! Returning an empty set.2014-12-11 12:37:21,467 
http-bio-8080-exec-239 ERROR userx 757x56322x1 1g0pgj0,, /secure/EditAction!default.jspa [jira.web.dispatcher.JiraWebworkActionDispatcher]
 Exception thrown from action 'EditAction!default', returning 404 
2014-12-11 12:38:15,590 http-bio-8080-exec-232 WARN userx 758x56504x1
/secure/AttachFile!default.jspa [webwork.view.taglib.IteratorTag]
 Value is null! Returning an empty set.2014-12-11 12:41:13,835 
http-bio-8080-exec-242 WARN userx 761x57416x1 1g0pgj0,, /secure/AttachFile!default.jspa [webwork.view.taglib.IteratorTag] Value is null! Returning an empty set 


A 413 error indicates that the server is not willing to handle a large request header according to: W3C - RFC 2616 Status Code definitions


The server is refusing to process a request because the request entity is larger than the server is willing or able to process. The server MAY close the connection to prevent the client from continuing the request.




nginx example:

The client_max_body_size property, set in the nginx.conf file will control this limit. See the nginx documentation for more details.

Apache Httpd example:

Setting: LimitRequestBody or LimitRequestFieldSize in the httpd.conf file, or other appropriate Apache "conf" file.
If you are using SSL also check: SSLRenegBufferSize and increase sizes if noticing a 413 error is being reported.
See the Apache documentation on these properties for further information.

Last modified on Mar 30, 2016

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.