Images not showing in JIRA email notifications
Symptoms
Images are not showing in JIRA email notifications. See screenshot for example:
Cause
This could be caused by a session token of JIRA that is not available to the email client, causing the referenced image URL to not be downloaded with the message.
There is a bug ticket filed for tracking the progress of this issue here: - JRA-41675Getting issue details... STATUS
Resolution
- View the email message source
- Find a img tag in the source similar to http://base.url/secure/useravatar?ownerId=username&avatarId=10200
Paste this URL into a browser and see if you are able to view the image
- If you are asked to authenticate in JIRA, there may be a missing session token causing the missing images in the email notification.
- Please try logging into JIRA and see if the remediates the issue