Symptoms

Viewing the Issue Navigator results in a page where css/images are not properly rendered

• There are no error logs within JIRA's logset

Diagnosis

Using the web browser's Developer Tools, you can see that the problem is due to the load path of the css/images

• The base URL of JIRA seems to be stripped from the requests

Cause

There is an extra "/" defined Context path within JIRA's server.xml file.

Resolution

Backup the server.xml file before making any modifications

• Edit JIRA's server.xml file

• Locate the Context path. The line may look something like this:

  <Context docBase="${catalina.home}/atlassian-jira" path="/" reloadable="false" useHttpOnly="true">

• Modify the path and remove the slash ( / )

• This is what you should end with:
  
  

  <Context docBase="${catalina.home}/atlassian-jira" path="" reloadable="false" useHttpOnly="true">

• Save the file and restart JIRA