Issue Transitions Performed by Unrelated User
Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.
Issues are automatically transitioned to different statuses by a single user (by default the Project Lead). These transitions are not specifically performed by that certain user.
The default Automation rules setup with a Jira Service Management project will execute certain events (Transition on comment) by the Project Lead.
This can be changed to any user that is apart of the project.
- Navigate to Project → Project Settings.
- Select the Automation tab on the left sidebar.
- Click on Change default event user and select the new user.
All future events will be performed as this newly selected user.