JIRA Can't Start Due Error: SEVERE: Error filterStart
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products will end after February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
The following appears in catalina.out whenever JIRA is started:
Jun 08, 2015 2:05:04 PM org.apache.catalina.core.StandardContext startInternal
SEVERE: Error filterStartCause
One of the web.xml files included with JIRA has been modified or copied over from an older version of JIRA as part of an upgrade.
Resolution
Replace the following files with the default ones included as part of a clean JIRA installation and migrate any required changes from previous versions manually:
- <jira-install>/conf/web.xml
- <jira-install>/atlassian-jira/WEB-INF/web.xml
Last modified on Mar 30, 2016
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