JIRA Cannot render WebPanel with key 'com.atlassian.jira.jira-projects-plugin:summary-page-project-key' when Browsing Project
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When using the new Project Navigation, accessing some projects will result in an error. The following message is displayed in a red box on the interface:
Cannot render WebPanel with key 'com.atlassian.jira.jira-projects-plugin:summary-page-project-key' The following is listed under atlassian-jira.log:
2015-07-01 17:18:54,279 http-bio-8193-exec-15 WARN user 1038x219x2 11n6qeh 192.168.10.01 /projects/ABC [jira.projects.util.WebPanelRenderer] Cannot render WebPanel with key 'com.atlassian.jira.jira-projects-plugin:summary-page-project-key'
java.lang.NullPointerException: null value
at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:204)
at com.google.common.collect.ImmutableMap.entryOf(ImmutableMap.java:139)
at com.google.common.collect.ImmutableMap$Builder.put(ImmutableMap.java:178)
at com.atlassian.jira.projects.page.summary.DefaultVignetteContextProvider.getContextMap(DefaultVignetteContextProvider.java:24)
at com.atlassian.jira.projects.page.AbstractProjectsPageContextProvider.getContextMap(AbstractProjectsPageContextProvider.java:22)
at com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel.writeHtml(DefaultWebPanelModuleDescriptor.java:149)
Cause
JIRA does not expect a NULL value in the description of the Project Category. While you can have a Category without a description, the value in the database should not be NULL.
Resolution
You can use the following query to identify if your JIRA instance is facing this problem:
SELECT * FROM projectcategory where description is null;If the query above returns any lines, then run the query below to fix the problem:
Remember to perform a complete database backup before making changes!
UPDATE projectcategory set description = '' where description is null;After running the query, make sure to restart your JIRA Server.