JIRA complains about Special Characters when Uploading Attachment to JIRA

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JIRA refuses to accept images with names containing ":" when attaching a file.


The following appears in the XXXXXXXXXXX.log

Screenshot ABC:1:2:3.jpg contains the invalid character ":". Please rename and try again


JIRA does not support the usage of certain special characters as stated in the official documentation here (Attaching a File#AttachingaFiletoanIssu ).

Ensure any attachment being added does not contain any of these characters:

File names cannot contain any of these characters: '\', '/','\"', '%', ':', '$', '?', '*'.


  1. Rename the affected file ensuring it does not contain any of the characters mentioned.
  2. Upload file again.



Last modified on Mar 30, 2016

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