JIRA User cannot add Watchers to an issue

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Symptoms

When one or more users try to enter a user's name in the Watchers field for an issue, the auto-complete functionality doesn't operate.

Diagnosis

This user will also be unable to use the @mention facility to mention users in comments.

Cause

This is caused by the user being denied the Browse Users privilege.

Resolution

  • Ensure the user involved has the Browse Users global permission, or is in a role that includes that permission.

    (info) More information can be found at Managing Global Permissions.

Last modified on Feb 26, 2016

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