Summary

Work items in Jira are created with a combination of text and numbers in the summary.

Searching for these work items via their summary in JQL doesn't consistently return them in search results.

Use the * wildcard in JQL

In our example, there are several Jira work items with summaries like ABC_123, ABC_456, and so on.

The below JQL will not return the expected issues properly.

summary ~ "ABC_" ORDER BY created DESC 

Instead, if we add the * wildcard character, we will get more consistent results, including our desired work items.

summary ~ "ABC_*" ORDER BY created DESC 

Please refer to JRACLOUD-31882 Inconsistent behavior with contains operator for further details on this scenario.