JSU's "Copy Value From Other Field" doesn't work for a Cloned Subtask
Problem
When a subtask is being cloned whereby the value was auto populated by a third party plugin post function, the value is not being
Diagnosis
Environment
- It only happens if the value is populated via third party plugin post function. (JIRA Suite Utilities- Copy Value From Other Field)
Diagnostic Steps
- Create a task (parent issue) and supply a value for the custom field.
- Create a subtask from the parent issue without filling up the value of the custom field (for the copy post function to kick in).
- Cloned the subtask.
- The cloned subtask doesn't populate the value of the custom field.
- When you click Edit, the field is there but without a value.
Expected result:
The value of the custom field should be populated on the cloned subtask as by default all the cloned issues fields and values are copied.
Actual Result:
The value of the custom field populated by JSU's postfunction was not copied on the cloned subtask.
Workaround
- Edit the cloned issue and manually enter the value.
Resolution
Contact the third party plugin vendor for assistance.
Last modified on Feb 26, 2016
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