Make custom fields required in a workflow transition in Jira server

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This Knowledge Base article applies equally to both the Atlassian Server and Atlassian Cloud platforms.

Problem

A particular field should be required to perform a transition. However, JIRA applications only allow a field to be set as Required in the global context.

Workaround

Use the Fields Required Validator shipped with the JIRA applications Suite Utilities add-on to make the field required for a transition to be completed.

  • "Fields Required Validator" is built-in in JIRA Cloud and does not require to enable "JIRA Suites Utilities".

Resolution

  1. (Jira Server only) Make sure that the JIRA applications Suite Utilities is enabled under JIRA application Admin > Manage Plugins.
  2. Open the Workflow you need to configure in the edit mode.
  3. Open the transition that you need to configure:
    1. in the Diagram mode, select the transition you want to edit and click Validators;
    2. in the Text mode click the transition name and go to the Validators tab.
  4. On the Validators tab, click Add.
  5. Select the Fields Required option and click Add.
  6. Select the field or fields that you want to make required for the transition.
    (You'll need to click the top Add button to add them to the Required fields list) 
  7. Click Add to complete the creation of a Validator.
  8. Verify the newly added Validator in the Transition screen.
  9. Publish the workflow to apply the changes.

    JIRA applications utilities come bundled with JIRA Cloud applications but is developed and supported by Beecon, a third party vendor.

DescriptionA particular field should be required to perform a transition. However, JIRA applications only allow a field to be set as Required in the global context.
ProductJira
PlatformServer, Cloud
Last modified on Sep 25, 2019

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