Missing Guideline in the Burndown Chart

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Symptoms

The guideline is missing in the Jira Software Burndown chart.

Cause

There are several possible causes:

  • This is an expected behavior if the sprint was started before assigning any tasks to the sprint. Hence the guideline is created as 0.
  • Another cause would be the sprint was started with issues that had no estimation values configured, and the estimation values were added after the sprint was started. 
  • A third cause would be that the issues had a release date earlier than the start of the sprint; they will therefore show up as "Issue added to sprint after start time" and the guideline won't load correctly. 

Workaround

Close the current sprint, re-create a new sprint and make sure to associate the task before starting the sprint. Ensure you have estimation values added before the start of the sprint, and ensure the issues don't have release dates earlier than the start of the sprint.

Last modified on Feb 22, 2018

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