Missing Project In Send Email selection list

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the server and data center platforms.

 

Problem

Using the 'Send Email' to groups of user based on project from SYSTEM > SEND EMAIL , when selecting the project from the selection list, the project is missing or not shown

 

Diagnostic Steps

  • Project exist and should be showing in the list

Cause

Administrator are not having enough permission for the project, thus not able to see the project from the list.

Resolution

Ensure JIRA Admin is given permission for the following in the Project's Permission :

  • Administer Project
  • Browse Project

 

Last modified on Feb 26, 2016

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