Non-English characters that is inserted during workflow transition displayed as two characters
Non-English characters that is inserted during workflow transition displayed as two characters . However, non-English Characters inserted during Issue Edit is correctly inserted.
- In the JIRA System Info , the "webwork.i18n.encoding" is not configured as UTF-8
Character encoding used by one of the JIRA components is set to use encoding that doesn't support given characters.
- Backup JIRA database
double confirm the value of "webwork.i18n.encoding" in the database
SELECT * FROM propertystring where ID in (SELECT ID FROM propertyentry where PROPERTY_KEY='webwork.i18n.encoding');
take note of the ID return to be use in the following update query
update database manually to use UTF-8
UPDATE propertystring SET propertyvalue="UTF-8" WHERE ID=<ID>;
- Restart JIRA