Not able to assign issues to users

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Users in JIRA are not able to assign issues to other users. There is no "Assign" button showing up on the screen.


  • The Permission Helper from JIRA shows that the user has all the right permissions needed to assign issues.
  • The Assignee field is also not showing up on the View issue screen.


The reason for the problem is that the Assignee field is hidden from the field configuration.


  • Navigate to the Field Configuration page (g + g + field config)

  • Select the field configuration corresponding to the project

  • For the Assignee field, click on the Show link

You should be able to see the Assign button in the screen after performing this.

Last modified on Feb 26, 2016

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