org.apache.velocity.exception.ParseErrorException error message after JIRA upgrade
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*Except Fisheye and Crucible
Problem
User will keep getting this message in the browser page:
An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.ParseErrorException: Encountered "#end\n" at getEncodedBodyFromContent[line 68, column 1] Was expecting one of: <EOF> "(" ... <RPAREN> ... <ESCAPE_DIRECTIVE> ... <SET_DIRECTIVE> ... "##" ... "\\\\" ... "\\" ... <TEXT> ... "*#" ... "*#" ... <STRING_LITERAL> ... <IF_DIRECTIVE> ... <STOP_DIRECTIVE> ... <INTEGER_LITERAL> ... <FLOATING_POINT_LITERAL> ... <WORD> ... <BRACKETED_WORD> ... <IDENTIFIER> ... <DOT> ... "{" ... "}" ...
at org.apache.velocity.runtime.RuntimeInstance.evaluate(RuntimeInstance.java:1202)
at org.apache.velocity.runtime.RuntimeInstance.evaluate(RuntimeInstance.java:1164)
at org.apache.velocity.app.VelocityEngine.evaluate(VelocityEngine.java:219)
at com.atlassian.velocity.DefaultVelocityManager.getEncodedBodyForContent(DefaultVelocityManager.java:205)
at com.javahollic.jira.emh.service.DefaultJEMHMessageManager.createDefaultJiraUserEmail(DefaultJEMHMessageManager.java:1735)
at com.javahollic.jira.emh.service.DefaultJEMHMessageManager.createJiraUserEmail(DefaultJEMHMessageManager.java:2041)
at com.javahollic.jira.emh.service.DefaultJEMHMessageManager.createJiraUserEmail(DefaultJEMHMessageManager.java:1789)
at com.javahollic.jira.emh.service.listener.JiraUserNotifier.handleNotification(JiraUserNotifier.java:186)
at com.javahollic.jira.emh.service.listener.JEMHIssueEventListener.handleEmailNotifications(JEMHIssueEventListener.java:299)
at com.javahollic.jira.emh.service.listener.JEMHIssueEventListener.onIssueEvent(JEMHIssueEventListener.java:152)
at sun.reflect.GeneratedMethodAccessor2106.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48)
Diagnosis
Environment
- After completed JIRA Upgrade from 6.2.x to 6.4.x
Workaround
Perform reindexing and JIRA restart.