Plugin License Incompatible with product license (wrong type) when using Open Source License.
Plugins are not working properly after an upgrade in the JIRA instance, or UPM (Universal Plugin Manager).
The UPM Version is: 2.18 or 2.17.15 and the following is appearing in the license status:
There is a known bug in these mentioned version of UPM causing this behaviour when using Open Source licenses of JIRA with Plugins.
Downgrade to the bundled UPM version from JIRA by:
- Stop JIRA
- Remove the UPM jar from <jira-home>/plugins/installed-plugins
- Start JIRA
Upgrade the UPM plugin to version 2.18.1 when released.