Summary

This article outlines the process of creating an automation rule in Jira to fetch and report on the latest comments from a Jira issue, specifically targeting comments made by the assignee. The goal is to facilitate reporting and track project progress through a single view without manually inspecting each issue.

Environment

Jira cloud.

Solution

• Automation Rule Setup:

  • A new variable was created to store the "Latest Assignee Comment."
  • The rule fetches the last three comments made on a Jira issue.
  • The rule was designed to ensure that the most recent comments are captured, even if they are edited.
    
    

• Implementation:

  • The rule uses the following smart value to fetch the last three comments:

    
    {{issue.comments.getFromEnd(2).author.displayName}} {{issue.comments.getFromEnd(2).body}}, 
    {{issue.comments.getFromEnd(1).author.displayName}} {{issue.comments.getFromEnd(1).body}}, 
    {{issue.comments.getFromEnd(0).author.displayName}} {{issue.comments.getFromEnd(0).body}}

  • The smart value ensures that the most recent comments, including any edits, are logged correctly.

• Testing and Results:

  • The rule was tested with both "If" and "Else" conditions.

The automation rule successfully fetches and reports the latest three comments made by the assignee on a Jira issue. The rule is applicable for teams looking to streamline their reporting processes and track progress efficiently through Jira comments. Please see the attached video  and results below :
Rule creation.mp4