Send an email notification to all Jira server users

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Purpose

There will be a need for JIRA Administrator to notify user for any event that will be happening on the instance. For example, maintenance notification, rebuilding index, upgrade or even an outage.

Solution

  1. Use JIRA's Send E-mail feature. Navigate to Administration > System > Send E-mail page, and you can draft a message to the list of Groups or Project Roles you want to send the email to
  2. In the event of a JIRA outage and you would like to send notification email to all the users, you can retrieve the list of emails through JIRA database:

     SELECT DISTINCT email_address FROM cwd_user;

    You can then send the email to the list of addresses generated from that query

  3. Alternatively, you can use JIRA Announcement Banner to inform any information or activity happening in the instance: Configuring an Announcement Banner
Last modified on Sep 25, 2019

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