Problem

When trying to configure SSL certificates on Jira Applications with a Docker container.

The following can appear in the browser console, while trying to create a Project on Jira Service Management:

ERROR: when creating project in Service Desk:
com.atlassian.jira.jira-onboarding-assets-plugin:promise.js:29 Possibly unhandled Error: [object Object]
at Object.o (https://servicedesk.url.com/s/d41d8cd98f00b204e9800998ecf8427e-CDN/xw7xph/810001/6411e0087192541a09d88223fb51a6a0/8.10.0/_/download/batch/com.atlassian.jira.jira-onboarding-assets-plugin:promise/com.atlassian.jira.jira-onboarding-assets-plugin:promise.js:30:28972)
Failed to load resource: the server responded with a status of 404 ()

Workaround

• Adapt and run the following Docker Service Command:

  docker service create --name <service-name> --publish 8080:8080 --publish 25:25 --network <network-name> --constraint node.role==worker --mount source=<mount-source-name>,target=<target-folder> -e ATL_PROXY_NAME=<proxy-name> -e ATL_PROXY_PORT=<proxy-port> -e ATL_TOMCAT_SCHEME=https -e JVM_MINIMUM_MEMORY=2048m -e JVM_RESERVED_CODE_CACHE_SIZE=512m <domain>:<service-name>

• Adjust the following connector on your Jira server.xml file:

  <Connector port="8080"
  maxThreads="100"
  minSpareThreads="10"
  connectionTimeout="20000"
  enableLookups="false"
  protocol="HTTP/1.1"
  redirectPort="443"
  acceptCount="10"
  secure="false"
  scheme="https"
  proxyName="<proxyName>"
  proxyPort="443"
  relaxedPathChars="[]|"
  relaxedQueryChars="[]|{}^\`"<>"
  bindOnInit="false"
  maxHttpHeaderSize="8192"
  useBodyEncodingForURI="true"
  disableUploadTimeout="true" />