Some fields are not showing in any dropdown menus of dashboard gadgets

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Problem

When creating a gadget on a dashboard, some fields are missing from the dropdown menus.

Some examples of gadget menus that can be affected include:

  • The "Statistic Type" dropdown menu from the Pie Chart gadget
  • The XAxis and YAxis dropdown menus from the Two Dimensional Filter Statistic gadget

For example, a Pie Chart gadget is being created and the issues returned from the filter contain a field called "Company Name", but this field is not displayed in the dropdown menu as shown below:

Cause

The fields that are missing are configured with "None" in the Search Template Option, as shown in the example below:

If any field is configured without a Search Template, such field won't be searchable and as a result they won't be displayed in gadgets.

Resolution

Change the Search Template of the missing fields to any value different than "None".

For example, if the Search Template of the select list field "Company Name" is set to "Multi Select Searcher", this field will be available in the Pie Chart Gadget as shown below:

 

Last modified on Jun 29, 2017

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