Symbols or Special Characters are hidden in issue page comment & description section

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Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Backslashes, asterisks and other special characters are hidden in the comment section and description section of the page if typed in a certain sequence. 


Cause

This is caused by the Text Formatting Notation from the Wiki Markup formatting. Please take a look at these pages for more information :

Resolution

  • You could add {noformat} blocks in between the appropriate path or text.

    • For example {noformat} c:\_Program_Files\Atlassian\JIRA {noformat}
  • Of you could add {code} blocks in between the appropriate path or text.
      • For example {code}c:\_Program_Files\Atlassian\JIRA {code}



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Last modified on Jan 10, 2025

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