"This project isn't available" Displayed After Creating a New JIRA Project

Still need help?

The Atlassian Community is here for you.

Ask the community


When a user creates a new project, all steps work correctly until clicking Submit. Then the page redirects to an error:

This project isn't available

It may have been deleted or your permissions may have changed.


Diagnostic Steps

  • In JIRA Admin > Issues > Permission Schemes verify which groups and/or Project Roles have the 'Browse Projects' Permission.
  • In JIRA Admin > System > Roles check which users are by default in Project Roles with the 'Browse Projects' Permission.
  • See if the created projects are visible under  JIRA Admin > Projects


The projects are created, but the user(s) creating them don't have the permission to browse them.


  • Edit the Default Permission Scheme to grant 'Browse Projects' permission to more users/groups/Project Roles.
  • Add default members to Project Roles with the 'Browse Projects' permission.
  • Manually edit the Project Roles in a particular project to grant the users access to browse it.
Last modified on Feb 26, 2016

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.