Cannot see transition names when transitioning Jira issues


Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

Transition names may not display on the issue view status dropdown, depending on which transitions are available for the issue's current status.

example transition dropdown. various transition names are visible alongside their corresponding destination statuses.

Global transitions won't display transition names if they are the only transitions available

In a Jira workflow, when an issue status has the "Allow all statuses to transition to this one" box checked, this is considered a global transition.

When the only available transitions are global transitions, then the name of the transitions won’t be displayed. Only the destination status label will appear.

To display transition names, you'll need to have at least one available non-global transition for the status.

When only global transitions are available

When non-global transitions are available

issue view transition drop-down without transition names. only the destination status labels of to do and done are shown.


issue view transition drop-down with transition names. the transition name appears alongside the destination status. global transitions now appear with the accompanying text transition to


Note that if your non-global transitions have workflow conditions, and the user that’s transitioning the request doesn’t fulfill those conditions, the transitions won’t be available. 

The behaviors described in this documentation can change depending on the following feature requests:







Last modified on Feb 12, 2025

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