Unable to attach files, reassign ticket, move ticket to sprint using Firefox browser
Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.
Unable to perform the following action in JIRA when using FIREFOX browse
- Attach files
- Reassign Ticket
- Move ticket to Sprints
- Only happen in firefox, when tested in other browser such as Chrome & IE, no issue in performing any actions.
"Safe browsing" is enable in firefox that limits some functionality for JIRA
Disable the "Safe Browsing"
- Open your Firefox and browse through Tools/Security/
- Uncheck "Block reported attack sites" and "Block reported web forgeries"
- Clear the browser's cache and retest