Unable to Enable Universal Plugin Manager

Symptom

After installed Universal Plugin Manager in JIRA, the plugin can not be enabled with the exception:

(upmRequiresRestart)
+Error occurred: Support for this module is not currently installed. +
(rest)
Provides REST resources for the plugin system.
Error occurred: Support for this module is not currently installed.

Cause

Because UPM plugin can be used on both JIRA and Confluence, the latest UPM plugin version may be only compatible with the latest Confluence instead of JIRA version. For example, UPM 1.2.2 was relased for Confluence 3.4, and not compatible with JIRA 4.2. The installed UPM plugin version is not compatible with the current JIRA release.

Resolution

To find the compatible version, check the "Compatibility with JIRA" section of UPM home page and select the specific version, such as 1.1.2, for download.


Was this helpful?

Thanks for your feedback!

Why was this unhelpful?

Have a question about this article?

See questions about this article

Powered by Confluence and Scroll Viewport