Problem

Unable to transition newly created issue after upgrading plugins such as Jira Agile, Service Management , etc

• Missing transition buttons

Diagnosis

Diagnostic Steps

• Old existing issues from the same project/issue type are able to transition with no problem and able to see the transition button
• Only newly created issue after plugin updated are facing the issue

Cause

Workflow entry for the issue has incorrect state

Workaround

Try moving the issue to a new project or issue type, then moving it back.

Resolution

Use the Database Integrity Checker and fix any issue shown