'Update needed' error in the mobile app

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Problem

The Jira Data Center and Server mobile app shows the following error:

Cause

We've released a newer version of the Jira Data Center and Server mobile app, and you need to update the app on your device to keep using Jira on the go.

Resolution

To update the app:

  1. Tap Update now. You will be redirected to the App Store or Play Store.
  2. Update the app to the latest available version.


For more info on the latest version and available features, see Jira Data Center and Server.

Last modified on May 18, 2021

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