Useful log files in Jira

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Purpose

As a Jira Server / Data Center administrator, it would help if I had a list of log files Jira creates and their location, particularly for ingress into a log monitoring solution such as Splunk.

Solution

The following table lists the log files Jira creates and their default location and filename.

Logging is written by default to two locations: “logs” directory in the Jira installation directory and “log” directory in the Jira Home directory.

Location

Log Filename

Log Purpose

Description

Jira_INST/logs

access_log.YYYY-mm-dd

HTTP access log (tomcat)

A list of each request that Jira node receives and completes processing

atlassian-jira-gc-YYYY-mm-dd_hh-mm-ss.log.*

Garbage collection log

Written by the JVM to describe how memory management takes place, and what memory is in use

catalina.out
catalina.YYYY-mm-dd.log

Tomcat application server stdout

The stdout of the tomcat application server process

localhost.YYYY-mm-dd

Other

Other

manager-YYYY-mm-dd

Other

Other

Jira_HOME/log

atlassian-jira.log*

Primary Jira log file

Contains logging for most of Jira, including logs that aren’t specifically written elsewhere

atlassian-greenhopper.log

Jira Software Agile Board log

Logging written by the Jira Software plugin

atlassian-servicedesk.log*

Jira Service Management log

Logging written by the Jira Service Management plugin

atlassian-jira-security.log*

Security Log

Records login success/failure transactions, session creation and destruction, along with certain authentication related debug logging if enabled

atlassian-jira-apdex.log*

Apdex log

Apdex performance statistics

atlassian-jira-http-access.log*

HTTP access log (Jira)

Secondary HTTP access log, written by Jira as opposed to Tomcat. Only written if HTTP access log debug is enabled

atlassian-jira-http-dump.log*

HTTP dump log (Jira)

HTTP dump log, written by Jira. A more verbose HTTP access log. Only written if HTTP dump logging is enabled

atlassian-jira-incoming-mail.log*

Incoming mail

Incoming mail debug log. Only written to if Incoming Mail Debug is enabled.

atlassian-jira-outgoing-mail.log*

Outgoing mail

Outgoing mail debug log. Only written to if Outgoing Mail Debug is enabled.

atlassian-jira-perf.log*

Performance statistics

Writes performance statistics about the running Jira process

atlassian-jira-querydsl-sql.log*

QueryDSL debug log

QueryDSL debug log, a SQL abstraction layer used by some Jira functions/plugins

atlassian-jira-slow-queries.log*

Slow JQL log

Records JQL query and their source for executions over the threshold - by default 400ms

atlassian-jira-slow-querydsl-queries.log*

Slow QueryDSL log

Slow QueryDSL query log

atlassian-jira-sql.log*

SQL Debug Log

SQL debug and trace logging, if enabled

atlassian-remoteapps-security.log*

Other

Other

jira-diagnostics.log

Diagnostic Alerts

Diagnostic Alerts

DescriptionExplanation of log files and their use
ProductJIra

Last modified on Jul 20, 2021

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