Workflow status view changed after version upgrade
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Jira workflow statuses appears outside Workflow dropdown, the article covers steps to club all statuses under Workflow dropdown.
Environment
- Jira Version 9 and below
Diagnosis
- On the Issue View screen, few workflow status are shown outside workflow dropdown as depicted:
Solution
The workflow statuses can be clubbed under Workflow dropdown by editing the jira-config.properties file, following are the steps:
- Stop Jira
- Edit the jira-config.properties file in your JIRA Home Directory
if you don't have this file, you'll need to manually create it (see Advanced JIRA Configuration)
- Add the following property in a new line, and set the value as 0 like below.
ops.bar.group.size.opsbar-transitions=0
The value is set to 0 so that no workflow button appears outside the dropdown. - Save the updated jira-config.properties file
- Restart JIRA
- Navigate to the Issue View screen, all the status will appear under the Workflow dropdown:
Note: The above changes are applicable for Jira version 9 and below. With Jira 9 onwards, Issue statuses and transitions are now in one place. Refer below Release notes for more information: Issue statuses and transitions are now in one place