Projects are not visible during the Project selection step.

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Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

The article below guides on resolving project visibility issues during the project selection process when migrating between cloud platforms.

Overview

When creating a new migration plan from one Jira cloud site to another, after choosing the destination site, an issue arises where projects are not visible for selection. 

This issue occurs when any project is linked to a null or invalid Lead, causing the entire project list to become invisible within the migration plan. 


Fix the Project visibility Issue

  1. Access the Source cloud instance.

  2. Navigate to ProjectsView all projects to display a list of all projects.

  3. Identify the project where the Lead is absent.

  4. Proceed to Project Settings for the identified project from the previous step →  Details.

  5. Modify the entry in the Project Lead field with a valid user.

  6. Save your changes.

Once the above steps are followed, attempt to choose the projects from the migration plan again.



Last modified on Apr 10, 2024

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