Red banner in Jira showing "Demonstration licence expired. - Please contact your administrator."
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Some users might notice a red banner at the very top of the page in Jira with the message:
- Demonstration licence expired. - Please contact your administrator.
However, after verifying Jira's license on Cog > Applications, the license is valid and the application is working correctly.
Solution
Please disable all Jira plugins one at a time until the banner disappears. Atlassian has received complaints from users regarding this message caused by the plugins below:
- Secure Fields