Unable to start the plugin container for plugin 'com.atlassian.upm.plugin-license-storage-plugin' after upgrade to Confluence 6.x
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
After upgrading to Confluence 6.x, the Atlassian Universal Plugin Manager - Plugin License Storage plugin (com.atlassian.upm.plugin-license-storage-plugin) can't be enabled.
The following error appears in the atlassian-confluence.log:
2017-03-16 17:07:07,764 ERROR [ThreadPoolAsyncTaskExecutor::Thread 24] [plugin.osgi.factory.OsgiPlugin] onPluginContainerFailed Unable to start the plugin container for plugin 'com.atlassian.upm.plugin-license-storage-plugin'
-- referer: https://wiki.wiki.com/plugins/servlet/upm/manage/all | url: /rest/plugins/1.0/com.atlassian.upm.plugin-license-storage-plugin-key | traceId: 1fe445b981f47ecc | userName: billy
org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'licenseReceiptValidator' defined in URL [bundle://206.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.upm.license.internal.PluginLicenseRepository]...Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://206.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.extras.decoder.v1.Version1LicenseDecoder
at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:749)
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:185)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1143)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1046)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:510)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:482)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:306)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:230)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:302)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:197)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:772)
at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:839)
...
Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.extras.decoder.v1.Version1LicenseDecoder
at com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl.<init>(LicenseManagerProviderImpl.java:40)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:147)
... 61 moreCause
This problem affects customers who have previously upgraded the Atlassian Universal Plugin Manager - Plugin License Storage plugin. When a system plugin is upgraded via UPM, Confluence considers it to be a "user installed" plugin and stores data in the PLUGINDATA table. As the Plugin License Storage plugin (com.atlassian.upm.plugin-license-storage-plugin) has been unbundled from Confluence 6.x, it fails to load the PLUGINDATA entry.
Notes
This issue has been resovled in Confluence 6.2.4 and Confluence 6.3.1, see
- CONFSERVER-51958 - Getting issue details... STATUS
Workaround
Always back up your data before performing any modifications to the database. If possible, test any alter, insert, update, or delete SQL commands on a staging server first.
To resolve this problem you'll need to remove the entry for this plugin manually:
- Stop Confluence.
Check whether there is an entry for this plugin in the
PLUGINDATAtable:select * from PLUGINDATA where PLUGINKEY='com.atlassian.upm.plugin-license-storage-plugin';Delete the bad entry in PLUGINDATA by executing the following DELETE statement:
delete from PLUGINDATA where PLUGINKEY='com.atlassian.upm.plugin-license-storage-plugin';- Clear the Confluence plugin cache - see How to clear Confluence plugins cache for more info.
- Start Confluence.