Advanced Roadmap Plans are empty

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products will end after February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible


All Advanced Roadmap Plans are empty. It's loaded but there is no data.


Jira Software Server/Data Center on any version from 8.15 and above.


  • Plans are loading but you do not see any data in it. Even the configs for the plans are empty:

  • You see the list of plans, it’s when you click on them they are empty.
  • Exporting your plan data to a .csv file, you can see the data in the spreadsheet.
  • The same problem persists across different browsers. Clearing browser cache and cookies does not help.
  • The HAR file, generated while loading the plans looks clean with all HTTP 200 responses.



There is a syntax error in the announcement banner content.


  • Correct the announcement banner syntax error.
  • If you are not sure about the content take a backup of the script or the HTML text used in the announcement banner and clear the announcement.  

Last modified on Aug 28, 2023

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