Custom field value empty after committing change in Advanced Roadmaps (Jira Server and Data Center)
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
After committing a change to a custom field value in Portfolio, the value of the field is removed in Portfolio. The value is properly reflected in the issue in Jira.
Cause
The custom field is not searchable.
Resolution
Configure the custom field so that it is searchable by doing the following:
- Select the cog icon > Issues > Custom Fields.
- Locate the custom field and click cog icon > Edit.
- Select Free Text Searcher in the Search template drop-down box.
- Re-index the project (Project Settings > Re-Index Project).
Last modified on Jul 30, 2024
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