Problem

Currently, if there are any circular linked issues included in a Portfolio plan, the plan will not be able to load successfully. Refer to  JPOSERVER-2680 - Getting issue details... STATUS  for more details. 

This article is to help you to identify if there are any circular linked issues in your Portfolio plan. 

Diagnosis

Environment

• This issue happens to all different types of browsers when trying to load the same plan in Portfolio

Diagnostic Steps

• Collect a har file while loading a plan in Advanced Roadmaps. 

• Look for all the backlog by looking for "POST backlog" in the har file. 
• Click on the "response" tab of "POST backlog".
• Save all the backlogs into a new text file. 
• All the backlog output is in JSON format. Find an online converter to convert the format to JSON format and save it to a file content.json. 
• Install node in your mac by running the command: brew install node
• Use the script check-circular-parent.js to identify the circular linked issues.

• Run the following command to get the all the circular linked issues from this plan. 

  node check-circular-parent.js content.json

• Example output of data having circular linked issues:

  $ node check-circular-parent.js backlog-test.json
  Found 5 issues with parents
  vvvvvvvv
  { id: '10101', issueKey: 25, summary: 'Test epic', parent: '10100' }
  {
    id: '10100',
    issueKey: 24,
    summary: 'Test initiative',
    parent: '10101'
  }
  ^^^^^^^^

• Example output of data not having circular linked issues:

  $ node check-circular-parent.js backlog.json
  Found 5285 issues with parents