Portfolio Plan is slow to interact with when loading many releases

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

An Advanced Roadmaps (formerly Portfolio for Jira) plan becomes incredibly slow to interact with — even scrolling the browser bar — when it's configured with too many releases.


Environment

  • All versions of Jira from 8.0.0
  • All versions of Advanced Roadmaps
  • Any browser

Diagnosis

The plan loads slowly and visual elements on the screen take too long to load, even if the plan fall within the limits specified on Creating and Deleting plans.

Even the browser scroll bar is slow to move up and down the issues list.

Cause

A plan's performance is seriously degraded if there is a huge number of releases selected on the plan's configuration. This overloads the whole interface and even rendering visual elements on the browser become slow.

This issues is tracked as a bug in the ticket JSWSERVER-21960 - Getting issue details... STATUS

Solution

Reconfigure the plan and select a smaller amount of releases (or none at all, if you don't need them).

(warning) Note that the downside of applying this workaround, is that some relevant Jira issues might be missing from the plan, depending on which version(s) are excluded. Because of that, please make sure to only exclude versions associated to Jira issues that don't need to be part of the plan.

If you are using Advanced Roadmap with Jira on any version lower than 8.19.0

  1. Click on the cog icon ⚙ on the upper left corner of the plan view
  2. Go to Source Data > Issue Source, and click on Edit issue sources

  3. Click on Next without changing the filters or boards
  4. On step 2/3 "Select relevant releases", either deselect all or select a fewer number of them

  5. Click on Next after confirming the issue list
  6. Click on Done

Confirm that the plan is much faster to work and navigate on.

If you are using Advanced Roadmap with Jira on any version from 8.19.0

  1. Click on the cog icon ⚙ on the upper left corner of the plan view
  2. Go to Source Data > Exclusion rules

  3. Tick the releases you want to exclude, and click on the Exclude button


Last modified on May 15, 2024

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