Updating Advanced Roadmaps breaks Teams Endpoint while Editing Issue
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
A user will be prompt of the following error in the UI when trying to edit the Team field via Jira Issue View.
The Jira server was contacted but has returned an error response. We are unsure of the result of this operation.
Diagnosis
Environment
Advanced Roadmaps installed and updated
- Microsoft Teams for Jira installed - version 2019.10.20 or earlier
Diagnostic Steps
Checking the HAR file or the browser's Developer tools will show the following HTTP 404 status code on REST API request /rest/teams/1.0/teams/find
Cause
The Microsoft Teams for Jira Server plugin has a teams/1.0/auth REST endpoint that clashes with Portfolio's teams/1.0/teams/find REST endpoint (and all other teams/1.0/* REST endpoints)
Workaround
Restart JIRA.
Resolution
Update Microsoft Teams for Jira Server plugin to version 2019.10.24 or later.