Object schema import

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Import structured data from an Insight object schema (Object Types, Attributes, and Objects). You can import data from another schema on the same server, or from an object schema on an entirely different server. Learn more about importing

Some use cases could be:

  • Synchronize two different servers, each running a different object schema.
  • Create a staging instance containing a subset of the full data from an object schema.
  • Synchronize data between a master server and a set of child servers that contain a subset of the full data.

This import type won't include your schema's automation rules, roles, or any other configuration.

You need to be an Insight Manager for an object schema to create, configure, and enable imports.

Import fields

Once you've chosen your import type, you'll need to enter details about it. Here's the description of fields you should see in Insight.

General fields

Here are general fields, common for every import type:



NameThe name of the import.
DescriptionThe description for your convenience.

You can specify a default concatenator. When joining multiple data locators into one Insight attribute, this will be the default concatenator. One example could be to join two columns like "First name" and "Last name" into one attribute. So "Mathias" (first name) and "Edblom" (last name) will be concatenated as "Mathias Edblom" if using \s as concatenator.

Enter \s for space-concatenated. To include a concatenate character, place the value between double quotes (i.e "\s").

Empty ValuesDefines what should happen when a Data Locator is empty. Should the import remove the attribute value or just ignores it and leave the current value as is.
Defines what should happen if a Data Locator is unknown to Insight. This could happen with attribute types like "Status" and "Select". The value can be added as an option or just ignore the value.

Format for date fields in import source to convert dates into Insight. If left empty, Insight will automatically try to find correct format. 
The format should be specified according to the Java SimpleDateFormat guidelines.

Format for date/time fields in import source to convert dates into Insight. If left empty, Insight will automatically try to find correct format. 
The format should be specified according to the Java SimpleDateFormat guidelines.

Module fields

These fields are specific to an import type (module).




The URL of the server that is running Jira with Insight.

UsernameThe username for authentication with the other server.

The password for authentication with the other server.

Object SchemaThe Name or Object Schema ID for the target server.

Scheduling fields

Scheduling fields are responsible for keeping your data in sync:

Synchronizing AccountThe Jira user to use when synchronize data into Insight
Cron ExpressionThe interval for the automatic synchronization.
Automatically SynchronizeIf the import should be scheduled for automatic synchronization.

Object collision

Because of the possibility the two synchronizing servers might contain objects with the same name, every object imported from another server is assigned an External Hash Key as an attribute. This hash key is built by appending the URL, schema ID, and the object key to create a longer, unique hash.

Pre-defined structure & configuration

In the next step, after you've filled in the required fields, Insight will ask you whether you want to create a predefined structure (object type mappings) and configuration (attribute mappings). Details of this will differ depending on the import type.

Here's some details for the object schema import:

  • The predefined structure and configuration will be based upon the existing configuration of the target Insight object schema.
  • Some object type mappings are disabled by default, so make sure to select the relevant ones.

Import configuration created

You can now view your import configuration, but it's not ready yet. You still need to map any object references or attributes between your source and Insight.

When you're ready, go to 2. Create object type and attribute mapping.

Last modified on Jul 14, 2022

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