Configuring the administrator contact form

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The administrator contact form allows a user to send a message to the administrators of their Jira site by clicking the 'Contact Administrators' link. For example, the link appears on Login panels and pages.

Customizing the administrator contact message

You can customize the message that is presented to the user on the 'Contact Administrators Form' . 
To edit the administrator contact message:

  1. Choose the cog icon   > System .
  2. Choose General Configuration.
  3. Click Edit Settings.
  4. Scroll down to the  Contact Administrators Form and set it to ON.
  5. Enter your text in the  Contact Administrators Message box. If you need markup assistance, click the ? under the box. 
  6. Click Update.

If users send a message with the contact form it will reach all admins in the Jira admin group.


The Default Administrator Contact Message

By default, the contact administrators message looks the following:


To restore the message to its default simply remove the custom message you entered  so that the  Contact Administrators Message field is empty.

Disabling the Contact Administrators Form

To enable or disable the administrator contact form:

  1. Choose the cog icon   >  System .
  2. Choose General Configuration.
  3. Click Edit Settings.
  4. Scroll down to the Contact Administrators Form and set it to OFF.
  5. Click Update.
Last modified on Jul 10, 2019

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